The Host PPH call and internet facility digitally records all incoming and outgoing calls. All online wagers, whether with the sportsbook, horseracing or casino, are digitally time stamped and matched with phone extensions and/or IP address location and includes complete hand histories. These recordings and archives are available on demand to assist an agent in resolving any discrepancy and shall serve as the final determining factor on any dispute.
These records are 100% confidential and are protected by an encrypted data base storage and management protocol strategy. Recordings and archives are available only to the master agent and are accessible only with both the account username and password. Host PPH sets a gold standard when it comes to protecting our members and providing pay per head resources.