There are a few highly experienced, top quality PPH service companies operating today that are able to offer to their clients the very best product presentation and agent services representatives in the business and they have a lot of professional bookmakers working with them.
Most of them are professional bookmakers who have been with the company for years. They all know all about the cheap knock off shops offering PPH service at a cut rate… but they stay with the tried and true and there is a very good reason for that. Money.
Players these days are smarter and quicker than ever before. Plus, they now have access to the same world wide web of information that you do. They know what’s out there and they can spot a service that offers a quality presentation and excellent customer service right away. OK, this will work, let’s do it!
On the other hand, present then with a second-class presentation and then have the service go down an hour before the big game and your guys will be somebody else’s guys pretty soon. If you are losing players, that could be one good reason why.
And the sad part about it is that there is really no need to lose your best players to a superior service when that service is also available to you. You probably connected with the cut-rate service in an effort to save money which, is very understandable these days but, in the long run, a quality service will actually end up making you more money at the end of the month even though you are paying a higher rate per player.
You can prove it to yourself in just a few months and as none of these services require contracts, you can change back if you so choose but few ever do.
If you are picking one of your good players at the airport, what car do you take? The Kia or the Cadillac? The answer is obvious. The same principle applies to the PPH Service that you provide for your players. Quality always matters!
A first class PPH Service will always take good care of your players. They will take their wagers and answer their questions. But always remember, at the end of the day, a good PPH Service works for you, the professional bookmaker. They work hard to keep your players happy and your business running smoothly and profitably. They work even harder to keep their principal client, the bookie, worry free and watching his hold percentage grow.
